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Terms of Use

Terms of Use

LEGAL AGREEMNET & UNDERSTANDING

By clicking on the “I ACCEPT” button, you are consenting to be bound by these User Terms. PLEASE ENSURE THAT YOU READ AND UNDERSTAND THESE ENTIRE USER TERMS BEFORE YOU USE THE SITE. Once you press the button “I Accept” you here by agree to all the (“T&C”) of the Company and it shall have binding effect with binding agreement between the parties that is you and BIKEBOT in all respect of availing our services. Your acceptance of the (“T&C”) shall be recognised as your deemed acceptance of the privacy policy available at www.mybikebot.com, and shall be binding upon the parties and you shall start receiving promotional alerts, SMS and E-mails from time to time. IT IS HEREBY CLARIFIED THAT “BIKEBOT CORPORATE SERVICE/ RIDES” I.E., FOR CUSTOMERS WHO ARE EMPLOYEE OF CORPORATE ENTITIES WITH WHOM BIKEBOT HAS A DIRECT ARRANGEMENT, SHALL BE KEPT OUTSIDE THE PERVIEW OF (“T&C”).

1. DEFINITIONS

All of the defined and capitalized terms in these (“T&C”) will have meaning assigned to them here below:

1. (“T&C”) - shall mean there’s customer terms and conditions.

2. “I ACCEPT” – shall mean you are accepting all our (“T&C”)

3. “BIKEBOT RIDES” – shall mean services rendered to or provided to our corporate clients in bulk or collective arrangement.

4. “Account” shall mean the account created by the Customer on the application for availing the services provided by BIKEBOT.

5. “Additional Fee” shall mean any toll duty, inter-state taxes, etc. as may not be included in the Fare but payable to any third party/ government authorities for undertaking the Ride under the BIKE/TAXI/TRANSPORT VEHICLE.

6. “BIKE/TAXI/TRANSPORT VEHICLEs” shall mean and include all BIKE/TAXI/TRANSPORT VEHICLE statutes, enactment act of legislature or parliament, laws, ordinances, rules, by-laws, regulations, notification, guidelines, policies, direction, directives and order of any government authority, tribunal or a court of India.

7. “Application” shall mean the mobile / web application “BIKEBOT” or as updation thereof from time to time.

8. “Convenience Fee” shall mean the fee payable by the customer to BIKEBOT for the services. i.e., for availing the technology services offered by BIKEBOT. Convenience Fee shall be chargeable on every booking made through the website or mobile application. The convenience Fee shall be exclusive of all BIKE/TAXI/TRANSPORT VEHICLE taxes on the convenience Fee, if any.

9. “Cancellation Fee” shall mean the fare and Convenience Fee Payable towards the cancellation of a ride by a customer terms of clause 7 of these User Terms and the Cancellation Terms and Conditions available at the www.mybikebot.com. The cancellation Fee shall be exclusive of all the BIKE/TAXI/TRANSPORT VEHICLE taxes on the cancellation fee, if any.

10. “City Of operation” shall mean a city in which the customer avail and render the transportation services respectively. For clarity, the services rendered by the Customers shall be in the same city.

11. “Customer/ You” means a person who has an Account on the Application.

12. “Driver” shall mean and include such individuals as may be evaluated, appointed and trained by an operator associated with us to provide the transportation services on its behalf and person are register with BIKEBOT and own the Vehicles and who have necessary city taxi permits and licence to provide transportation services within the City of Operation.

13. “E-POCKET” shall mean a pre-paid instrument, which can be used to make the payments.

14. “Fare” shall mean such amount in Indian Rupees, which is reflected on the Application, as the fare payable for the specific Ride performed by a Driver. The Fare shall be exclusive of all BIKE/TAXI/TRANSPORT VEHICLE taxes on the Fare, if any.

15. “Force Majeure Event” shall mean any event arising due to any cause beyond the reasonable control of BIKEBOT.

16. “BIKEBOT” or “Us” or “We” or “Our” shall means GARVIT INNOVATIVE PROMOTERS LIMITED a company incorporated under the provisions of the Companies Act, 1956 and having its corporate office at NOIDA AND REGISTERED OFFICE AT GREATER NOIDA, which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include all its successors, affiliates ad permitted assigns.

17. “Registration Data” shall mean and may include the present, valid, true and accurate name; email ID, phone number and such other information as may be required by BIKEBOT from the customer from time to time for registration on the application.

18. “Ride” shall mean the travel in the vehicle by the customer facilitated through the site.

19. “Services(s)” means the facilitation of transportation service by BIKEBOT through the application or via a telephone request at the call centre of BIKEBOT or its call centre affiliates, or booking on the site, or booking via SMS, within the city of operation, as elaborated in clause 4.

20. “Site” shall mean the Application and the website www.mybikebot.com operated by BIKEBOT or any other software that enables the use of the application or such other URL as may be specifically provided by BIKEBOT.

21.“Total Ride Fee” shall mean and include the fare, the convenience fee, the cancellation fee and additional fee and taxes as may be BIKE/TAXI/TRANSPORT VEHICLE from time to time.

22.“PARTNER” shall mean a Driver and/ or operator associated with us or our affiliates offering the services of transporting customers within the city of operation as requested by the customer on the application.

23.“Vehicle” shall mean a motor taxi as defined under the Motor Vehicle Act, 1988.

2. Eligibility

You will be “Eligible” to use the services only when you fulfil all of the following conditions:

i. You have attained at least 18 (Eighteen) year of age.

ii. You are competent to enter into a contract under the BIKE/TAXI/TRANSPORT VEHICLEs.

If you reside in a jurisdiction that restricts the use of the service because of age, or restricts the ability to enter into contracts such as this user terms due to age, you must be abide by such age limits.

3. Registration and Account

3.1. You are aware and acknowledge that the site is registered only after complying with the requirements and entering the registration data. You shall ensure that the data provided by you is accurate, complete, current, valid and true and is updated from time to time. We shall bear no liability for false, incomplete, old or incorrect registration data provided by you.

3.2. You are solely responsible for maintaining the confidentiality of your registration data and will be liable for all activities and transaction that occur through your account, where initiated by you or any third party. Your account cannot be transferred, assigned or sold to a third party. We shall not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge.

3.3. We reserve the right to suspend or terminate your account with immediate effect and for an indefinite period, if we have a reason to believe that the Registration Data or any other data provided by you is incorrect or false, or that the security of your account has been compromised in any way, of for any other reason we may find just or equitable.

3.4. BIKEBOTdoes not want any other confidential or proprietary information of yours except the registration data and any other data submitted by you during the use of services offered through site (“Permitted Information”). In accepting these user terms you agree that any information or materials that your or individuals acting on your behalf provide to BIKEBOT other than the permitted information will not be considered confidential or proprietary.

3.5. We shall be not liable for any incorrect/old version application downloaded from your side. We reserve the right to terminate the service and the use of the application with an incompatible or unauthorized device it’s your own responsibility to download the correct and accurate application from your device.

3.6. We only allow opening one account in association with the registration data provided by you. Please directly reach us at wecare@mybikebot.com in case of any unauthorised use of your account. Please inform us at wecare@mybikebot.com and make a written request for blocking your account in case you are not been able to access your account. We shall not be liable for any unauthorised transactions made through your account before you made the request in writing for the same (prior to the expiry of 72 seventy two hrs.) for blocking your account..

4. Services

4.1. The site permits you to avail the transportation services offered by associates/ affiliates. The service allows you to send a request through BIKEBOT to a Driver on the BIKEBOT network. The driver has sole and complete discretion to accept or reject such request for the service. If the driver accepts a request, BIKEBOT or Affiliates (where any taxi services of associates/ affiliates are availed on the site), notifies you and provides information regarding the driver – including Driver Name, Vehicle Licence/ Registration Number, one ID Proof, Telephone contact details of the Driver and such other details as BIKEBOT may determine.

4.2. At the moment you request for availing such services BIKEBOT shall procure reasonable effort to bring you into the contact with the driver for knowing the availability of the driver at your location.

4.2.1.If you are using the application or the services , it means you agrees regarding following things:-

4.2.2. The application and the service will not use for your sole, personal use and will not resell and resign it to a third party. Not use an account which are subject to any right of a person other than you without appropriate authorisation ;

4.2.3. The site or application or service will not use it for any unlawful purpose.

4.2.4. You will not try to harm the service, site or our network in any way whatsoever;

4.2.5. Provide the BIKEBOTall the information documents which BIKEBOT may reasonably request.

4.2.6. You will only use an authorized network to avail the service;

4.2.7. You are aware that when requesting services, whether by message, via website or mobile application or calling the call centre of BIKEBOT or the affiliates call centre, standard messaging charges, data charges, voice charges, as BIKE/TAXI/TRANSPORT VEHICLE, of your and our phone network service providers, will apply;

4.3. All the BIKE/TAXI/TRANSPORT VEHICLEs from your country, residence/ state, city, in which you are present while using the given website or mobile application or service will apply. You are aware of the rules regulations and guidelines and shall comply with the Information Technology Act,2000

4.4. In the event of non compliance of any of the above requirements, BIKEBOT have all the rights to immediately terminate the service and the use of application. BIKEBOT will store all the information and records of calls for contacting you for service related matters and if any changes occur in future regarding any changes in information provided by you, you must inform the same to the BIKEBOT. The information regarding services, discounts and promotions will be provided by the BIKEBOT itself or by the authorised representative of BIKEBOT at your registered email address, phone numbers, you have option to discontinue with such services at any point of time by visiting the specific link given in the website BIKEBOT entitled all the right to process and transfer your provided information as and when it deems fit and also it can store or transfer you information in a server outside India or the country where you are located in order to perform their obligations

5. Confirmation of Booking

5.1. BIKEBOT shall, upon receiving the booking request from you in the manner set out above, proceed to confirm or decline the booking based on the availability of the vehicles at the pickup time and destination, which shall be informed to your vie an SMS or email or application. In the event the booking is confirmed, you shall check the booking details including but not limited to pick up time and pick up place, and if there is incorrect detail, the same need to be informed to us immediately by calling our call centre. In the event a PARTNER vehicle has been booked on the website, the booking shall be confirmed by PARTNER and by complaint regarding incorrect details shall be redirected by us to PARTNER.

5.2. The consequences and/or any kind of damages for any kind of delay that occur due to your failure to check the confirmation SMS or email or not because of not providing the correct information to the BIKEBOTshall be bear by the person itself

6. Payment

6.1. The convenience fee shall be charged by the BIKEBOT for providing the services which shall be determined and amended by the sole and absolute discretion of BIKEBOT and it is payable by you to BIKEBOT

6.2. Associates /affiliates shall charge far to you for the ride offered to you Additional fee shall be payable which is the part of the receipt of the total ride fee. Cancellation fee is charged in terms of clause 7 which is the part of the total ride fee..

6.3. If any other charges incurred by you during the ride in cash, which is not included in the total ride fee shall be included in the receipt of the total ride fee. BIKEBOTor the driver of the BIKEBOT will collect the total ride/ trip fee at the end of the ride/ trip. After collecting the total ride / trip fee BIKEBOT shall provide a receipt of the total ride fee payable on behalf of the PARTNER, and separate invoice raised by the associated for the fare and additional fee raised by the BIKEBOT shall be provide the same on the request. All BIKE/TAXI/TRANSPORT VEHICLE taxes in respect of the fare, convenience fee, additional fee, cancellation fee shall be borne and payable by you to associates or BIKEBOT, as the case may be.

6.4. You shall chose to pay for the service fee by either of the following methods:

6.4.1. Cash Payment - after the end of the ride the payment is made to the driver. .i.e. total ride fee

6.4.2. E- Payment- BIKEBOToffers you the facility of making an online payment through an e-POCKET powered by a third party payment processor (“Payment Processor”. E-POCKET money will not be BIKE/TAXI/TRANSPORT VEHICLE on the booking made through the phone or while the user is not logged into his/her account on the site. The processing of the payments, in connection with your use of the e-POCKET will be subject to the terms, condition and privacy policies of the payment processor that BIKEBOT engages for the purpose. BIKEBOT will not be responsible or will not be held responsible for any errors by the Payment Processor in any manner. Further, even in cases of e-POCKETpayments, all additional fees (defined as under) shall have to be paid by you in cash, to the authority or person concerned or if already paid by the driver, to the driver.

6.5. Credit Card/Debit Card/ Net banking Payment- Total ride fee shall be effected using the services of an entity providing payment gateway/ processor service (“PG”), authorized by BIKEBOT. Such PG may either be BIKEBOTor any of its affiliates or partners or unrelated third parties. You agree and undertake to share relevant payment details including credit/ debit card details (Card Details) with the PG for the successful completion of the payment towards the total ride fee / fare to BIKEBOT and authorize the PG to complete such transactions. In this respect, it is clarified that all PGs whose services are utilized for the purposes of the site and/ or application and / or services shall be PCI-DSS (Payment Card Industry – Data Security Standard) compliant. Your authorization permits the PG to debit or credit the banking account associated with your payment details. Your authorization further permits the PG to use your card details for the processing of the transaction initiated by you at any of the BIKEBOT affiliates. Your authorization will remain in effect as long as you maintain an account with us. In the event you delete your card details with the PG or if you delete your account, the PG will not process any further transactions initiated by you at the site or the application and at the sites of any of BIKEBOT’s affiliates.

6.6. Any payment related issue, except when such issue is due to an error or fault in the site/ application, shall be resolved between you and the payment processor. BIKEBOTshall not be held responsible for any unauthorized use of your e-POCKETduring or after availing the services on the site.

7. Cancellation Policy

7.1. You agree and acknowledge that you may cancel your request for a vehicle from a driver at any point of time to a cancellation fee as explained below –

In Micro/Mini/Prime/Sedan/SUVs/Luxury and Rental, hereinafter referred as “BIKE/TAXI/TRANSPORT VEHICLE”

We will charge you the Cancellation Fee :

If you cancel the ride after 5 minutes of allotment of the BIKE/TAXI/TRANSPORT VEHICLE or If the ride is cancelled by the driver waiting at your location for more than 5 minutes No cancellation fee shall be charged if the driver is delayed by more than 5 minutes of scheduled time of arrival at your pickup location.

Each Cancellation fee shall be added to the next bill amount of your ride.

In Share
We will charge you the Cancellation Fee :

If you cancel after 2 minutes of allotment of BIKE/TAXI/TRANSPORT VEHICLE or
If the ride is cancelled by the driver itself after waiting at your location for more than 3 minutes
No cancellation fee shall be charged if the driver is delayed by more than 5 minutes of scheduled time of arrival at your pickup location.
Each Cancellation fee shall be added to the next bill amount of your ride.

In Outstation
We will charge you the Cancellation Fee :

If ride is cancelled after 5 minutes of allotment of the BIKE/TAXI/TRANSPORT VEHICLE. Cancellation fee will be added to the bill amount of your next ride.

7.2. You shall be notified of the BIKE/TAXI/TRANSPORT VEHICLE cancellation fee in advance whenever you attempt to cancel a booking/service request. The notification shall be on the application and or the site.

7.3. BIKEBOT shall provide a receipt of the cancellation fee, if any, payable by you for every cancellation in terms of the table above for such cancellations, however separate invoices raised by the associates for the cancellation fee, and BIKEBOT for the convenience fee on cancellation shall be provided to you on request. You may raise a request for a copy of the invoices from support page.

7.4. The cancellation fee shall be payable by you at the completion of your subsequent ride.

7.5. The mode of payment of the cancellation fee shall be in terms of clause 7 of these user terms.

7.6. This clause 7 shall not apply to corporate rides availed pursuant to the terms and conditions.

8. User Violation of User Teams

You shall not smoke and drink in the vehicles or misbehave with the driver or act in violation of the BIKE/TAXI/TRANSPORT VEHICLE. In the event you are found to be involved in the activities set out above, you shall be liable to pay a fine to us and we shall also have the right to terminate the ride. In the event you fail to pay fine after the completion of the ride, we may at our discretion, take such steps as may be available to us under the BIKE/TAXI/TRANSPORT VEHICLE. You shall also be blacklisted as a result of non-payment of the fine or misbehaving as the case may be, and in such event, your account may be terminated by BIKEBOT.

9. Customer Relationship Management

9.1. All issues, opinions, suggestions, questions and feedback while availing our services shall be communicated to us through email address mentioned in clause 22.2. In case of a ride booked on your application, you shall be required to rate the ride after its termination. You agree to be fair, accurate and non-disparaging while leaving comment, feedbacks, testimonials or reviews on or about the ride or services.

9.2. Reporting of any issue need to be within 7 (Seven) working days of the happening the issue, failing which, such issue will not be addressed.

9.3. Any issue reported on channels other than the above may be addressed by BIKEBOTonly on a best-effort basis. BIKEBOTtakes no liability for inability to get back on other channels.

9.4. BIKEBOT shall endeavour to respond to your issues within 2 (two) working days of your reporting the same and endeavour to resolve it at the earliest possible. It is hereby clarified that issues are resolved on severity basis, and certain may be resolved earlier than the other. However, BIKEBOT or PARTNER shall not be liable for any damage or losses in the event you are not satisfied with any such resolution.

9.5. Where you avail of any services offered by PARTNER on our site, we shall re-direct all your issues, opinions, suggestions, questions and feedback to PARTNER.

10. Force Majeure

We shall not be liable for any failure to perform any obligation under this user terms, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case our obligations under this user terms shall be suspended for so long as the Force Majeure Event continues.

11. Indemnification

By accepting these user terms and using the services, you agree that you shall defend, indemnify and hold BIKEBOT, PARTNER, their affiliates, their licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, cost, damages, losses, liabilities and expenses (including attorneys’ fee and costs) arising out of or in connection with:

a. Your violation or breach of any term of these user terms or any BIKE/TAXI/TRANSPORT VEHICLE or regulation, whether or not referenced herein;

b. Your violation of any rights of any third party, including the affiliates / or (iii) your use or misuse of the application or services.

12. Liability

12.1. The information, recommendations and / or services provided to you on or through the site, the application and BIKEBOT Call Centre or affiliates are for general information purposes only and does not constitute advice. BIKEBOT will reasonably keep the site and its contents correct and up to date but does not guarantee that (the contents of) the site is free of errors, defects, malware and viruses or that the site is correct, up to date and accurate.

12.2. BIKEBOT shall not be liable for you missing trains/flights/events or delays etc as the service dependent on many factors not in BIKEBOT’s control. You must book your ride after taking into the account the check-in time, traffic and weather conditions, political rallies, natural calamities, traffic barricades, car breakdowns and other un-expected delays.

12.3. In the event, there is a delay by the vehicle in reaching the pickup location beyond 30 (thirty) minutes of the pickup time, BIKEBOTshall only endeavour to get you in touch with the driver assigned for your ride.

12.4. BIKEBOT shall not be liable for any damages resulting from the use of or inability to use the site,application, including damages caused by wrong usage of the site or application, error in call centrenumber, network issues, malware, viruses or any incorrectness or incompleteness of the information or the or application.

12.5.You shall take full responsibility of your item and luggage. In case of the lost items inside the vehicleduring the journey, BIKEBOT will try to locate the items on a best-effort basis but is not responsible forthe same in case of the loss or the damage to the same. If you leave any goods in the vehicle or have any complaint in respect of the services or the use of the vehicle or have any complaint in respect of theservices or the use of the vehicle, you have to inform BIKEBOT of the same in writing within 24 (twentyfour) hour of using the vehicle or the services of BIKEBOT. In the event it is found, you shall inform about the BIKEBOT office from where you can collect it after 4 (four) working days from the date you were BIKEBOT may deliver the misplaced item/s back to you after 3 (three) working days from the date you were informed, subject to the place of delivery being 20 (twenty) kms from the BIKEBOT Office. BIKEBOTshall charge you a flat fee of Rs. 400 for such delivery.

12.6. BIKEBOT does not assure a complete sustainability of its services and shall not be held responsible or liable for the same, in any manner.

12.7. BIKEBOT shall not be responsible for any loss of communication/ information of status update and benefits under the program. All this information will be sent on the mobile number and/ or email Id registered with BIKEBOT. BIKEBOT will not be responsible for appropriateness of the mobile or email or any other communication medium. You shall be responsible for immediate reporting the errors, if any, occurred in the information sent to you regarding booking confirmation.

12.8. IN NO EVENT SHALL BIKEBOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABLILITY OR OTHERWISE, EVEN IF ZOOCAR HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.

12.9. IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY BIKE/TAXI/TRANSPORT VEHICLE, IN NO EVENT BIKEBOT’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE USER TERMS OR THE SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY OR OTHERISE, EXCEED THE AMOUNT OF Rs. 1500/- (Rupees One Thousand Five Hundred Only)

12.10. If BIKE/TAXI/TRANSPORT VEHICLE does not permit the exclusion of certain warranties or the limitation or exclusion of liability, the scope and duration of such warranty exclusions and the extent of the liability of BIKEBOTshall be the minimum permitted under BIKE/TAXI/TRANSPORT VEHICLE.

13. BIKE/TAXI/TRANSPORT VEHICLE Licences

13.1. Subject to your compliance with these user terms, BIKEBOT could grand you a limited BIKE/TAXI/TRANSPORT VEHICLE, non-exclusive, non-transferable and non-sub licensable license to download and install a copy of the application on a single mobile device that you own or control and to run such copy of the application solely for your own personal use and to use the web site or application.

13.2. You shall not

(i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the service or site in any way;

(ii) modify or make derivative works based upon the service or application;

(iii) create internet “links” to the service or “frame” of “mirror” any site on any other server or wireless or internet-based devises;

(iv) reverse engineer or access the site or application in order to

(a) design or build a competitive product or services,

(b) design or build a product using similar ideas, features, functions or graphics of the service or site, or

(c) copy any idea, features, functions or graphics of the services or site, or

(v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operating and or performance of the service or site.

13.3. You shall not:

(a) Send spam or otherwise duplicative or unsolicited messages in violation of BIKE/TAXI/TRANSPORT VEHICLEs;

(b) Send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortuous material, including material harmful to children or violate of third party privacy rights;

(c) Send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;

(d) Interfere with or disrupt the integrity or performance of the site, the application or service or the data contained therein; or

(e) Attempt to gain unauthorized access to the site, the application or service or its related systems or networks.

13.4. BIKEBOT will have the right to investigate prosecute violation of any of the above to the fullest extent of the law. BIKEBOT may involve and cooperate with law enforcement authorities in prosecuting user who violate these User terms. Your acknowledge that BIKEBOT has no obligation to monitor your access to or use of the site, service or posted content, but has the right to do so for the purpose of operating the site and service, to ensure your compliance with these user terms, or to comply with BIKE/TAXI/TRANSPORT VEHICLE or the order or requirement of a court, administrative agency or other governmental body. BIKEBOT reserved the right, at any time and without prior notice, to remove or disable access to any content that BIKEBOT, at its sole discretion, consider to be in violation of these User terms or otherwise harmful to the site, the service or application.

14. Content Posted by Customer

14.1. BIKEBOT may accept posting of any notes, messages, emails, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information given by you on the site (“Posted Content”) by you. You represent that you have obtained all permission and consents required to post the posted content and such posted content complies with all requirement of the posted content. BIKEBOT shall not in any manner be responsible for or endorse the posted content.

14.2. You agree that when posting posted content, you will not:

a. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, blasphemous, pornographic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful material or information.

b. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents.

c. Upload files that contains viruses, corrupted files, or any other similar software or programs that may damage the operation of another computer.

d. Advertise or offer to sell or buy any goods or services for any business purpose, unless the site specifically allows such messages.

e. Conduct or forward surveys, contests, pyramid schemes or chain letters.

f. Download any file posted by another user that you know, or reasonably should know, cannot legally distributed in such a manner.

g. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or sources of software or other materials contained in a file that is uploaded.

h. Deceive or miss-lead the addressee about the origin of a messages or communicate any information which is grossly offensive or menacing in nature.

i. Restrict or inhibit any other user from using and enjoying the site.

j. Violate any code of conduct or other guidelines which may be BIKE/TAXI/TRANSPORT VEHICLE for any particular posted content.

k. Harvest or otherwise collect information about others, including email addresses, without their consent.

l. Threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

m. Violate any appliBIKE/TAXI/TRANSPORT VEHICLE or regulations including the Information Technology Act, 2000 and the rules, regulations and guidelines notified there under.

15. Intellectual Property Ownership

15.1. BIKEBOT alone (and its licensors, where BIKE/TAXI/TRANSPORT VEHICLE) shall own all right, title and interest, including all related intellectual property rights, in and to

i. The site, application and the service and any suggestions, ideas, enhancement requests, feedback, recommendations;

ii. Text, graphics, user interface, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code; or

iii. Other information provided by you or any other party relating to the site, application or the services.

Third party trademarks may appear on this site/ application and all the right therein are reserved to the registered owners of those trademarks. For use of any third party’s intellectual property, you need to get permission directly from the owner of the intellectual property for any use.

15.2. The user terms do not constitute a sale and do not convey to your any right of ownership in or related to the site, the application or the service, or any intellectual property rights owned by BIKEBOT. You shall be solely responsible for any violations of any laws and for any infringements of any intellectual property rights caused by use of the services or the site/ application.

15.3. You may use information on the site/ application purposely made available by BIKEBOT for downloading from the site, provided that you:

a. Do not remove and proprietary notice language in all copies of such document and make no modification to the information;

b. Use such information only for your personal, non-commercial information purpose and do not copy or post such information on any networked computer or broadcast it in any media; or

c. Do not make any additional representations or warranties relating to such information.

16. Links

If permitted by BIKEBOT, you may establish a hypertext link to the site, provided that the link does not state or imply any sponsorship or endorsement of your site by us. You must not use your site or in any other manner any BIKEBOT trademark or service marks or any content belonging to BIKEBOT and appearing on the site, including any logos or characters, without our express written consent. You must not frame or otherwise incorporate into another third party website or present or other materials on the site without our prior written consent.

17. Term and Termination of License Agreement

17.1. Unless terminated in accordance of this clause 17, the agreement between BIKEBOT and you in perpetual in nature upon downloading the application and for each trip or ride booked through the website or application or any other medium as permitted by BIKEBOTfor the purpose of booking of Trip or ride.

17.2. You are entitled to terminate the agreement at all time by deletion of your account, or deactivation. Or by uninstalling thus disabling the use by you of the website or application. You can close your account at any time by following the instructions on the website or the application on your mobile phone.

17.3. BIKEBOT is entitled to terminate the agreement at all times and with immediate effect (by disabling your use of the site and the services) if you: (i) violate or breach any term of these user terms, or

17.4. (ii) In the opinion of BIKEBOT, miss-use the application or the services to benefit third party. BIKEBOT is not obliged to give notice of the termination of the agreement in advance. After termination BIKEBOT will give notice thereof in accordance with these user terms.

17.5. Termination of this agreement will not prejudice accrued right of either BIKEBOT or you.

18. Invalidity Of One Or More Provisions

The invalidity of any term of these user terms shall not affect the validity of the other provisions of these user terms. If and to the extent that any provision of these user terms in invalid, or is unacceptable in the given circumstances, a provision shall apply between the parties instead that is acceptable considering all the circumstances, taking into account the content and the purpose of these user terms.

19. Conflict

In the event of any contradiction or inconsistency between this user terms and any other agreement executed between you and BIKEBOT, the terms of the user terms shall prevail unless the exemption has been expressly agreed to in writing by making references to the relevant clause sought to be modified under this user terms.

20. Disclaimer

20.1. You agree that BIKEBOT is merely and electronic platform or software to facilitate the aggregation of the vehicles and does not in any manner provide transportation services. BIKEBOT does not endorse, advertise, advise or recommend you to avail the services of any driver. BIKEBOTalso does not guarantee or provide assurance in respect of the behaviour, actions or data of the user posted on the website.

20.2. We do not authorize anyone to make warranty or our behalf and you shall not rely on any statement of warranty as a warranty by us.

20.3. BIKEBOT and their representatives, officers, employees, agents and contactors shall not be liable for any loss, damage, claim, expense, cost (including legal costs) or liability arising directly or indirectly from your use or non-use of the services or the website, or your reliance upon the service or the information contained upon the site (whether arising from BIKEBOT or any other persons negligence or otherwise).

20.4. This website, application and all the content on the site and the applications are provided on an as is basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your access of the site and or the application, that your access of the site and or application and availing of services is at your sole risk, that you assume full responsibility for your access and use of the site and or application, and that BIKEBOT shall not be liable for any damage of any kind related your access and use of this site and or application.

20.5. All images, audio, video and the text in the site and or application are only for illustrative purposes. None of the models, actors or products in the images, if any is endorsing the services in any manner. Any resemblance of any matter to anybody or anything is purely unintentional and or coincidental.

21. Modification of The Services and User Terms

21.1. BIKEBOT reserves the right, at its sole discretion, to modify or replace, in part or as whole, any of these user terms, or change, suspend, block, discontinue or restrict your use to all or any feature of the service or application at any time.

21.2. BIKEBOT shall not be required to notify you of any changes / modifications made to there’s users terms. The revised user terms shall be made available on the website/ application. You are requested to regularly visit the website or the application to view the most recent / current user terms. You can determine when BIKEBOT last modified the user terms by referring to the last updated legend above. It shall be your responsibility to check there are user terms periodically for any changes made and as BIKE/TAXI/TRANSPORT VEHICLE to the user terms. BIKEBOT may require you to provide your consent to the updated user terms in specified manner prior to any further use of the site and the services. If no such separate consent is sought/ obtained, your continued use of the website or application, following the changes to the user terms, will constitute your acceptance of those changes. Your use of the site and the services is subjected to the most current update or version of the user terms made available on the website or application at the time of such use.

22. Notice

22.1. BIKEBOT may give notice by means of a general notice on the service or the application, or by electronic mail to your email address or a message on your registered mobile number, or by written communication sent by regular mail to your address on record in BIKEBOT’s account information.

22.2. You may contact BIKEBOT by electronic mail at our email address legal@mybikebot.com or by written communication sent by regular mail to our address at THE REGISTERED OFFICE OF THE COMPNAY AT GREATER NOIDA, Uttar Pradesh, INDIA

23. Assignment

You shall not assign your rights under these user terms without prior written approval of BIKEBOT. BIKEBOT can assign its rights under the user Terms to any affiliate.

24. BIKE/TAXI/TRANSPORT VEHICLE and Dispute Resolution

These user terms are subjected to the laws of India. Any dispute, claim or controversy or dispute arising out of or relating to these user terms or the breach termination, enforcement, interpretation or validity thereof or the use of the website, the service or the application (collectively, “Disputes”) the parties shall attempt to settle the same BIKE/TAXI/TRANSPORT VEHICLE, through negotiation and consultation at such offices of BIKEBOT as BIKEBOT may designate. In the event the dispute is not resolved internally between after at least 30 (Thirty) days of negotiation, in good faith, the same shall be subject to binding and final arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time or in case the Arbitration and Conciliation Act, 1996 is no longer in force, as per any law relating to arbitration in force at the time of such reference. The reference shall be made to sole arbitrator mutually appointed by BIKEBOTand you. The place or arbitration shall be Delhi unless otherwise mutually agreed by BIKEBOT and you in writing. Subject to the above, any dispute will be subjected to the exclusive jurisdiction of the courts in Gautam Buddha Nagar, Uttar Pradesh, India.

25. Payments & Taxes Involved:

“Taxable Service” means any service provided or to be provided to any person, by a tour operator in relation to a tour. [Section 65 (105) (n) of Finance Act, 1994 as amended].

"Tour" means a journey from one place to another irrespective of the distance between such places. [Section 65(113) of Finance Act, 1994 as amended].

"Tourist Vehicle" has the meaning assigned to it in clause (43) of section 2 of the Motor Vehicles Act 1988 (59 of 1988).

[Section 65(114) of Finance Act, 1994 as amended] “Tour Operator” means any person engaged in the business of planning, scheduling, organising or arranging tours (which may include arrangements for accommodation, sightseeing or other similar services) by any mode of transport, and includes any person engaged in the business of operating tours in a tourist vehicle or a contract carriage by whatever name called, covered by a permit, other than a stage carriage permit, granted under the Motor Vehicles Act, 1988 (59 of 1988) or the rules made thereunder;

(a) “consideration” includes any amount that is payable for the taxable services provided or to be provided;

(b) “money” includes any currency, cheque, promissory note, letter of credit, draft, pay order, travellers cheque, money order, postal remittance and other similar instruments but does not include currency that is held for its numismatic value;

(c) “gross amount charged” includes payment by cheque, credit card, deduction from account and any form of payment by issue of credit notes or debit notes and ‘book adjustment, and any amount credited or debited, as the case may be, to any account, whether called “Suspense account” or by any other name, in the books of account of a person liable to pay service tax, where the transaction of taxable service is with any associated enterprise.

NOTE: THIS AGREEMENT IS SUBJECT TO AMENDMENT FROM TIME TO TIME

CANCELLATION POLICY


1. In Micro/Mini/Prime/Sedan/Suv/Luxury and Rental, hereinafter referred as “BIKE/TAXI/TRANSPORT VEHICLE”
We will charge you the Cancellation Fee:

(i) If you cancel the ride after 5 minutes of allotment of the BIKE/TAXI/TRANSPORT VEHICLE or

(ii) If the ride is cancelled by the driver waiting at your location for more than 5 minutes

(iii) No cancellation fee shall be charged if the driver is delayed by more than 5 minutes of scheduled time of arrival at your pickup location.

(iv) Each Cancellation fee shall be added to the next bill amount of your ride.

2. In Share
We will charge you the Cancellation Fee:

(i) If you cancel after 2 minutes of allotment of BIKE/TAXI/TRANSPORT VEHICLE or

(ii) If the ride is cancelled by the driver itself after waiting at your location for more than 3 minutes

(iii) No cancellation fee shall be charged if the driver is delayed by more than 5 minutes of scheduled time of arrival at your pickup location.

(iv) Each Cancellation fee shall be added to the next bill amount of your ride.

3. In Outstation
We will charge you the Cancellation Fee :

(i) If ride is cancelled after 5 minutes of allotment of the BIKE/TAXI/TRANSPORT VEHICLE.

(ii) Cancellation fee will be added to the bill amount of your next ride.

NOTE: THIS AGREEMENT IS SUBJECT TO AMENDMENT FROM TIME TO TIME

Privacy Policy


Your privacy matters to GARVIT INNOVATIVE PROMOTERS LIMITED(the “Company”, “we”, “BIKEBOT”, or “us”). This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites operated by us such as https://www.wecare@mybikebot.com / or Mobile Application, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the Company. Our “online” and “offline” activities, in relation to facilitation of taxi hire services through a network of third party drivers and taxi operators, are collectively referenced as the “Services”. This Privacy Policy also applies to your use of interactive features or downloads that:

(i) We own or control;

(ii) are available through the Services; or

(iii) Interact with the Services and post or incorporate this Privacy Policy.

By accepting the terms and conditions, you automatically agrees to the terms of this privacy policy. Please review the following carefully so that you will understand all the terms and conditions of this privacy policy. if any how you did not agree with any of the term or condition or privacy policy then do not accept the same or use our services If you have questions about this Privacy Policy, please contact us through email address provided on our website and/ or Mobile Application.

1. DEFINITIONS

Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall have GARVIT INNOVATIVE PROMOTERS LIMITEDas provided hereunder:

(i) “Co-branded Services” shall have GARVIT INNOVATIVE PROMOTERS LIMITEDassigned to the term in paragraph 4(c) hereto.

(ii) “Device” shall mean computer, mobile or other device used to access the Services.

(iii) “Device Identifier” shall mean IP address or other unique identifier for the Device.

(iv) “Mobile Device Information” shall have the GARVIT INNOVATIVE PROMOTERS LIMITEDassigned to the term in paragraph 2(d)(ii) hereto.

(v) “Promotion” shall mean any contest and other promotions offered by us.

(vi) “TPSP” mean a third party service provider.

(vii) “Usage Information” shall have the meaning assigned to the term in paragraph 2(b)(i) hereto.

WHAT INFORMATION DO WE COLLECT?


a. INFORMATION YOU PROVIDE TO US

We may ask you to provide certain information regarding E-mail, passwords, Name, Address, mobile number. Zip code We may ask you to provide us with certain Protected Information. We may collect this information through various means and in various places through the Services, including account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. We shall ask you to provide only such Protected Information which is for lawful purpose connected with our Services and necessary to be collected by us for such purpose.

The current data fields that might be requested for are:

i. Email

ii. Password

iii. Name

iv. Address

v. Mobile phone Number

vi. Zip Code

b. INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES

(i) In addition to any Protected Information or other information that you choose to submit to us, we and our TPSP may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. In addition, we collect your Device Identifier for your Device. A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier.

(ii) In case of booking via call centre, BIKEBOT may record calls for quality and training purposes.

c. INFORMATION THIRD PARTIES PROVIDE ABOUT YOU

We may, from time to time, supplement the information we collect about you through our website or Mobile Application or Services with outside records from third parties.

d. INFORMATION COLLECTED BY MOBILE APPLICATIONS

(i) Our Services are primarily provided through the Mobile Application. We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.

(ii) When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), in addition to the Device Information, including without limitation:

(iii) Your preferred language and country site (if appliBIKE/TAXI/TRANSPORT VEHICLE)

(iv) The manufacturer and model of your mobile device

(v) Your mobile operating system

(vi) The type of mobile internet browsers you are using

(vii) Your geolocation

(viii) Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the Mobile Application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application

(ix) Information to allow us to personalize the services and content available through the Mobile Application

2. USE OF INFORMATION COLLECTED

(i) Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services. We use your information to closely monitor which features of the Services are used most, to allow you to view your trip history, rate trips, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources.

(ii) based upon the Protected Information you provide us when registering for an account, we will send you a welcoming email to verify your username and password.

(iii) We use the information collected from our Mobile Application so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases, marketing purposes.

(iv) We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site(s). Your IP address is used to help identify you, but contains no personal information about you.

(v) We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. If you do not wish to receive them, you have the option to deactivate your account.

(vi) We may use the information obtained from you to prevent, discover and investigate applications of this Privacy Policy or any BIKE/TAXI/TRANSPORT VEHICLE terms of service or terms of use for the Mobile Application, and to investigate fraud, chargeback or other matters.

(vii) We provide some of your Protected Information (such as your name, pick up address, contact number) to the driver who accepts your request for transportation so that the driver may contact and find you. The company GARVIT INNOVATIVE PROMOTERS LIMITED for which drivers work (that are providing the transportation service) are also able to access your Protected Information, including your geo-location data.

(viii) We also provide your information to the other users who shall be travelling with you in the vehicle assigned to you, should you choose any pooled vehicle feature of our Services.

(ix) We use that geo-location information for various purposes, including for you to be able to view the drivers in your area that are close to your location, for you to set your pick up location, for the drivers to identify the pick up location, to send you promotions and offers, and to allow you (if you choose through any features we may provide) to share this information with other people.

(x) In addition, we may use your Protected Information or Usage Information that we collect about you: (1) to provide you with information or services or process transactions that you have requested or agreed to receive including to send you electronic newsletters, or to provide you with special offers or promotional materials on behalf of us or third parties; (2) to enable you to participate in a variety of the Services’ features such as online or mobile entry sweepstakes, contests or other promotions; (3) to contact you with regard to your use of the Services and, in our discretion, changes to the Services and/or the Services’ policies; (4) for internal business purposes; (5) for inclusion in our data analytics; and (6) for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

(xi) We may share the information collected from you with TFS if you choose to avail of any transportation services offered by TFS on the Mobile Application.

(xii) We may use the information collected from you for targeted advertising. This involves using information collected on an individual's web or mobile browsing behaviour such as the pages they have visited or the searches they have made. This information is then used to select which advertisements should be displayed to a particular individual on websites other than our web site(s). The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number.

3. HOW AND WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES

We do not sell, share, rent or trade the information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information. Following are the situations when information may be shared:

(a) WHEN YOU AGREE TO RECEIVE INFORMATION FROM THIRD PARTIES.

You may be presented with an opportunity to receive information and/or marketing offers directly from third parties. If you do agree to have your Protected Information shared, your Protected Information will be disclosed to such third parties and all information you disclose will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.

(b) THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF

We use third party GARVIT INNOVATIVE PROMOTERS LIMITED and individuals to facilitate our Services, provide or perform certain aspects of the Services on our behalf – such as drivers and GARVIT INNOVATIVE PROMOTERS LIMITED they work for to provide the Services, other third parties including TFS to host the Services, design and/or operate the Services’ features, track the Services’ analytics, process payments, engage in anti-fraud and security measures, provide customer support, provide geo-location information to our drivers, enable us to send you special offers, host our job application form, perform technical services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services‘ features), or perform other administrative services. These third parties will have access to user information, including Protected Information to only carry out the services they are performing for you or for us. Each of these third parties including TFS are required to ensure the same level of data protection as us and are obligated not to disclose or use Protected Information for any other purpose.

Analytics TPSPs may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personally identifiable information.

We use a third party hosting provider who hosts our support section of our website. Information collected within this section of our website by such third party is governed by our Privacy Policy.

(c) CO-BRANDED SERVICES.

Certain aspects of the Services may be provided to you in association with third parties (“Co-Branded Services”) such as sponsors and charities, and may require you to disclose Protected Information to them. Such CoBranded Services will identify the third party. If you elect to register for products and/or services through the CoBranded Services, you shall have deemed to consent to providing your information to both us and the third party. Further, if you sign-in to a Co-Branded Service with a username and password obtained through our Services, your Protected Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies.

(d) CONTESTS AND PROMOTIONS

We may offer Promotions through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, you agree that your Protected Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfilment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.

(e) ADMINISTRATIVE AND LEGAL REASONS

We cooperate with Government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Protected Information, IP address, Device Information or geo-location data), to Government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any BIKE/TAXI/TRANSPORT VEHICLE, regulation, subpoenas, Governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for online and mobile Services or other policies BIKE/TAXI/TRANSPORT VEHICLE to any online and mobile Services, including investigation of potential BIKEBOT thereof; (iii) to protect the safety, rights, property or security of the Company, our Services or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; and /or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.

(f) WHEN YOU SHARE INFORMATION

Protected Information may be collected and shared with third-parties if there is content from the Mobile Application that you specifically and knowingly upload to, share with or transmit to an email recipient, online community, website, or to the public, e.g. uploaded photos, posted reviews or comments, or information about you or your ride that you choose to share with others through features which may be provided on our Services. This uploaded, shared or transmitted content will also be subject to the privacy policy of the email, online community website, social media or other platform to which you upload, share or transmit the content.

(g) BUSINESS TRANSFER

We may share your information, including your Protected Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or BIKE/TAXI/TRANSPORT VEHICLE databasse; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.

4. THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SERVICES

The Services may contain content that is supplied by a third party, and those third parties may collect website usage information and your Device Identifier when web pages from any online or mobile Services are served to your browser. In addition, when you are using the Services, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. For example, if you click on a banner advertisement, the click may take you away from one of our websites onto a different web site. These other web sites may send their own cookies to you, independently collect data or solicit Protected Information and may or may not have their own published privacy policies. We encourage you to note when you leave our Services and to read the privacy statements of all third party web sites or applications before submitting any Protected Information to third parties.

5. SOCIAL MEDIA FEATURES AND WIDGETS

Our online and mobile Services may include social media features, such as the Facebook Like button, and widgets such as a “Share This” button, or interactive mini-programs that run on our online and mobile Services. These features may collect your IP address, photograph, which page you are visiting on our online or mobile Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.

6. INFORMATION COLLECTED BY DRIVERS

This Privacy Policy shall not cover the usage of any information about you which is obtained by the driver or the company to which the driver belongs, while providing you a ride on a BIKE/TAXI/TRANSPORT VEHICLE booked using the Services, or otherwise, which is not provided by us.

7. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT

(a) You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Protected Information changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through through email address mentioned on our website or Mobile Application. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably BIKE/TAXI/TRANSPORT VEHICLE.

(b) You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences.

(c) If upon modifying or changing the information earlier provided to Us, we find it difficult to permit access to our Services to you due to insufficiency/ inaccuracy of the information, we may, in our sole discretion terminate your access to the Services by providing you a written notice to this effect on your registered email id.

8. SECURITY

The Protected Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

9. GRIEVANCE OFFICER

BIKEBOT hereby appoints BIKEBOT Support Manager as the grievance officer for the purposes of the rules drafted under the Information Technology Act, 2000, who may be contacted at support@BIKEBOTBIKE/TAXI/TRANSPORT VEHICLEs.com. You may address any grievances you may have in respect of this privacy policy or usage of your Protected Information or other data to him.

10. CHANGES TO THE PRIVACY POLICY

From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

NOTE: THIS AGREEMENT IS SUBJECT TO AMENDMENT FROM TIME TO TIME


At the time of signing up as partner keep following document handy for sign up


Owner’s documents

1. PAN Card
2. Cancelled Cheque
3. Valid Address Proof

How much time does it take to complete the registration process?

Typically it takes close to 2hrs time depending up on the verification of the document & post verification you are ready to take bookings.

How much will I be charged for registration ?

Registration is free. You may be charged a nominal amount if any..

What documents and permits do I need to attach my Car/bike/transport vehicle with BIKEBOT?

The List of Documents is as follows:

Car/bike/transport vehicle any kind Documents shall be:

1. Valid RC Book
2. Insurance (1st Party Only)
3. Fitness Certificate
4. Tax Receipts
5. Tourist Permits

Owner’s documents

1. PAN Card
2. Cancelled Cheque
3. Valid Address Proof

Driver’s documents

1. Commercial Driving License
2. ID proof & Local Address Proof
3. Police verification

Who do I contact in case of any queries on earnings?

You can write to us at wecare@mybikebot.com or you can go to the notification section of the driver app and you can raise your query or concern for resolution.

Will I get any referral benefit if I refer my friends as BIKEBOT partner?

We run referral schemes from time to time; all details are shared with the partners on a regular PARTNERsis.

REFUND

We will refund money if ride is not completed due to some technical problem in bike

PRICE CHART :

S.NO. Base Price (Rs.) all kind of Transport Vehicle per Minutes(Charge)
1. 10.00/-bike
2. 5.00/-Per Km
3. 1.00/- Waiting Charge per minutes
NOTE: THIS CHART IS SUBJECT TO AMENDMENT FROM TIME TO TIME